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Step 1 - EPC Contacts Service Providers We will contact the bank, card issuer, *supermarket, and/or merchant that you listed for each requested service. On your behalf, we will ask the service providers to update your card or your account with the requested EPC service. (*In some cases you may have already been accepted by a participating supermarket.)
In response to our request, we expect the service providers will reply with one of the following responses:
(a) Your issuer will say “Yes”, and contact you to confirm your account instructions prior to starting the service.
(b) Your issuer will say “Yes”, and give you a date in the near future when your card or account will be updated.
(c) Your issuer will respond with “No”, and inform you that at this time they are not interested in providing you with the requested service.
(d) Your issuer will not respond to your request with either a “Yes” or a “No”.
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